Thank you for choosing ERIC ALEXANDER LLC! We are committed to providing high-quality CAD drafting services and hope you are satisfied with our services. If you have any problems or are dissatisfied with the services we provide, please feel free to apply for a refund or return according to the following refund and return policy.
- Refund Policy
Service Delivery: Once payment is made, you are only entitled to a refund if we fail to complete the service you requested or fail to meet the quality standards agreed upon by both parties.
Application Time: Refund requests must be submitted within 30 days of service delivery. Refund requests submitted after this time will not be accepted.
Application Method: Please contact us via email at [email protected], detailing the reason for the refund and providing detailed information about the relevant service. - Return Policy
Since we provide professional CAD drafting services, returns of physical products are generally not applicable. In special circumstances, if there are obvious errors or discrepancies that do not meet the agreed-upon terms, we will make corresponding corrections or replacements. - Refund Processing
We will review your refund request upon receipt, and the refund will be processed as soon as possible after the review is completed. The processing time for refunds is usually 7-14 business days. The refund will be returned to you via your original payment method. - Service Correction
If you are not satisfied with the delivered service, please contact us promptly. We will do our best to communicate with you and resolve the issue to ensure you receive the desired final result.
Thank you for your support and understanding of ERIC ALEXANDER LLC. We look forward to providing you with even better service!